Contact information

Welcome to sovex.shop! We are committed to providing high-quality cat trees and pet furniture for your feline friends. Whether you have a question about our products, need assistance with your order, or simply want to share a photo of your cat enjoying their new climber, we are here for you.

Get In Touch

  • Store Name: sovex.shop
  • Operator: JOEL MATHEW
  • Email: support@sovex.shop
  • Phone: +1 272-363-8104
  • Office Address: 616 CARLLS PATH DEER PARK, NY 11729 United States

Customer Service Hours

Our support team is available during the following hours (based on our headquarters in Deer Park, New York):

  • Monday - Friday: 9:00 AM – 5:00 PM (EST - Eastern Standard Time)
  • Saturday - Sunday: Closed

Note: We aim to respond to all email inquiries within 24 hours during business days. If you reach out over the weekend, we will get back to you first thing on Monday.